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  • Refrigerator help page
    Model number and serial locator

    Electrical requirements:
    Refrigerator -  110 - 120 volt, 60 hertz, properly grounded circuit protected by a 15 amp circuit breaker or fuse. #14 gauge house wire minimum, #12 is preferred. A separate (dedicated ) circuit serving this appliance is recommended.





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    How to install and remove an ice guide on a Whirlpool or KitchenAid Refrigerator

    • My Refrigerator does not cool well. PART 1
      Over 20 reasons why. Most common is a defrost problem. Remove your freezer inner panel where your fan is located. Observe if you see a big block of ice covering your evaporator coil. If it is use a hair dryer to defrost the coil. You will have an ohm meter to diagnosis the problem. Check the heater coil for resistance. If you do have resistance look for your defrost thermo disc. By pass the thermo. If you get your heater to come on you have a bad defrost thermostat. Replace.

      My Refrigerator does not cool well. PART 2

      Most refrigerators have a bottom mount condensor. Remove your front kick plate by popping the grill off. You will see your condenser towards the back. Use a WetVac to remove the dust. Reinstall grill plate. Let run for 24 hours.

      My Refrigerator does not cool well. PART 3
      Your door gaskets on the freezer and fresh food door could be torn. Examine gaskets all around to see if you can feel any tears. If so replace gaskets. Wait 24 hours for full affect.

      My Refrigerator does not cool well. PART 4
      A stalled condenser fan motor could be causing the compressor to overheat. Pull refrigerator from wall. Remove power. Pull back panel off lower part of refrigerator. Find the compressor fan motor blade. See if you see any objects in blade. If so remove. Plug refrigerator back in. See if you can notice the fan to come on. If your freezer fan is on, the condenser motor fan should be on too. If not replace motor.

      My Refrigerator does not cool well. PART 5
      An evaporator fan motor should still be running in your freezer section. If you do not hear a fan running in your freezer you may have a bad fan motor. You will have to remove the freezer panel to gain access to the motor. Make sure there is nothing blocking the blade to prevent running. Without proper fan operation you will not have cooling temps. You will usually get the symptom of not cooling in refrigerator compartment but freezing in freezer. Just one of the many possible causes of a not cooling problem.


      My Refrigerator does not cool, I think it needs Freon. PART 6

      A refrigerator no cool problem, could be a number of things. By just adding Freon if needed, will not correct the problem. If it needs Freon, you will have a leak causing this. This leak will have to be repaired before adding Freon. New EPA laws make this affected.

    • My gaskets on my refrigerator are stiff what should I do?
      More than likely you'll have to get them replaced. When you do, apply a home Vaseline thin coat layer to the gaskets every 6 months and keep them as clean as possible. You'll never have to replace them again.
    • My refrigerator has a block of ice on the freezer panel.
      A defrost problem is one problem. Remove your freezer panel after you disconnect power to the refrigerator. You will probably notice a big ball of ice build up on the freezer evaporator. Defrost the evaporator with a hair dryer. You have either a failed heater, defrost thermo (round disc) or a stalled defrost timer not allowing it to defrost. Have a qualified servicer for this repair.
    • What can I do to preserve my food during a power interruption?
      What can I do to preserve my food during a power interruption? If the electricity in your house goes off, call the Power Company and ask how long it will be off. If the power will be out for 24 hours or less, keep both refrigerator doors closed to help food stay cold and frozen. If the power will be out for more than 24 hours: Remove all frozen food and store it in a frozen food locker. Place 2 Lbs. (907 g) of dry ice in the freezer for every cubic foot (28 L) of freezer space. This will keep the food frozen for two to four days. If neither a food locker nor dry ice is available, consume or can perishable food at once. REMEMBER: A full freezer stays cold longer than a partially filled one, and a freezer full of meat stays cold longer than a freezer full of baked goods. If you see that food contains ice crystals, it may be refrozen, although the quality and flavor may be affected. If the condition of the food is poor, dispose of it.
    • What is the best way to clean my refrigerator?
      What is the best way to clean my refrigerator? Clean both the refrigerator and freezer compartments about once a month to prevent odors from building up. Wipe up spills immediately. Unplug refrigerator or disconnect power. Remove all removable parts from inside, such as shelves, crispers, etc. Hand wash, rinse, and dry removable parts and interior surfaces thoroughly, using a clean sponge or soft cloth and mild detergent in warm water. Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools. These can scratch or damage materials. To help remove odors, you can wash interior walls with a mixture of warm water and baking soda (2 tbs. to 1 qt (26 g to .95 L) of water). Wash stainless steel and painted metal exteriors with a clean sponge or soft cloth and mild detergent in warm water. Do not use abrasive or harsh cleaners. Dry thoroughly with a soft cloth. For additional protection against damage to painted metal exteriors, apply appliance wax (or auto paste wax) with a clean, soft cloth. Do not wax plastic parts.
    • What should the temperatures be inside my refrigerator and freezer? How do I check the temperatures of my food items properly?
      What should the temperatures be inside my refrigerator and freezer? How do I check the temperatures of my food items properly? The factory presets your temperatures to the MID / MID setting of 0º for the freezer and 37º for the refrigerator. Refrigerator adjustment range is -15º to +15º in the freezer and 33º to 47º in the refrigerator. Depending on ambient temperatures the temperatures will be + or - 6º the set point. Whenever you make a temperature adjustment, you need to wait 24 hours to notice any temperature difference. To adjust your temperatures: Adjust controls according to your Use and Care guide. Start out by making sure your settings are at the factory setting of MID / MID. Make only one adjustment: Adjust one control and wait 24 hours before making another adjustment. To measure temperatures: If you try to measure temperatures, it is important to follow these directions: Fresh Food Section: Put thermometer in a glass of water. Check the temperature during the first door opening after a long (8+hours) non-usage period (such as overnight or when you arrive home from work). Frozen Food Section: Put thermometer between two bags of vegetables. Check the temperature during the first door opening after a long (8+hours) non-usage period (such as overnight or when you arrive home from work).
    • Will a freezer work properly if it is very cold or hot in my garage?
      Will a freezer work properly if it is very cold or hot in my garage? You must have the temperature set properly. Temperatures should not go below 40°F or hotter than 100°F for proper operation. If temperatures are lower than 40°F your thermostat may not allow the product to turn on based on colder than normal temperatures. The warmer the ambient temperature is (above 100°F) the more the product will run, and it will be less efficient.
    • What can I clean my plastic door handles with?
      What can I clean my plastic door handles with? Oils from your hands can cause the handle to become dirty. If your hands are dirty or oily, you may want to wash them before touching the handles. This will keep the handle clean and free from dirt and oils from your hands. Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets and handles. Do not use paper towels, scouring pads, or other harsh cleaning tools. These can scratch or damage materials. You can wash interior walls and plastic material with a mixture of warm water and baking soda (2 tbs. to 1 qt. [26 g to .95 L] of water) using a soft cloth towel to clean them.
    • Compressor not starting. This is the dreaded "hummm...CLICK" sometimes heard when a compressor can't start.
      Compressor not starting. This is the dreaded "hummm...CLICK" sometimes heard when a compressor can't start. Burned out start relay. Test the start relay for continuity. The newer solid state relays are especially bad for "frying" and thus not energizing the compressor motor's start winding. The older wire-wound start relays are more reliable but still subject to damage. Compressor motor run or start winding open. Check for continuity in the compressor motor's start and run windings. These should measure on the order of single digit ohms with the start winding measuring slightly higher resistance. Current leakage from compressor motor winding to ground. Measure the mega ohm resistance from one of the motor winding terminals to ground. You need to use a special instrument called a megohommeter. Do not use a standard multi-meter for this test, even if it reads in the mega ohm range, because it doesn't read high enough to tell you anything. A low mega ohm reading means there is current leakage from the motor winding to ground, usually caused by the motor winding insulation having been burned off--the compressor must be replaced.
    • My refrigerator leaks water.
      Refrigerator Leaks Water: Plugged defrost drain opening or drain hose. Locate the end of the drain hose that feeds the condensate drip pan underneath the refrigerator. If the drip pan is bone dry, it's a sure sign that the drain opening or drain hose is clogged. Trace the drain hose back to see where it pick of the condensate in the refrigerator cabinet. Inspect the drain opening or drip cup. In many cases, this drain port is plugged with ice or food debris. Occasionally, the obstruction will be in the drain tube itself. Test by blowing on one end of the drain tube. Air should flow freely. If not, a Black and Decker Inflator (powered by two Versapak batteries) properly connected to one end of the drain tube will clear the obstruction. Bad gaskets. Check for tight seal all the way around with the door closed.
    ·  Defrost check GE Refrigerator with Board on back.
    Defrosting Problem on GE SxS Refrigerators with the Motherboard in Back. If you're seeing the back wall inside your freezer coated with ice, then your refrigerator has a defrosting problem. First jump J9 to J11 on that motherboard to see if the defrost heater will glow red/orange. If it does, then you know the defrost heater and defrost thermostat are working. In this case, you'll need to replace BOTH the motherboard and the evaporator fan motor kit.

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