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  • Dishwasher Help Page:



    Model and serial number locator


    Electrical requirements:
    Dishwasher -  110 - 120 volt, 60 hertz, properly grounded circuit protected by a minimum 15 amp breaker or fuse ( d/w without temp boost ) to a maximum of 20 amp breaker or fuse ( d/w with temp boost ) #14 gauge house wire minimum for 15 amp protection, #12 gauge is a must for 20 amp protection. A separate (dedicated ) circuit serving this appliance is recommended.

     
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    My dishwasher is not cleaning the dishes. Part 1
    You dish washer must have at least 120 degrees coming to the dishwasher. We do not advise turning your water heater more than 120 degrees. Please use a thermostat to check temperatures in dishwasher after fill.


     My dishwasher is not cleaning the dishes. Part 2
    Are you using powder or liquid? We suggest powder. Powder will break down better than liquid. Also use name brands like cascade. Do not use Big gallon jugs for storage. They will clump up and not break apart fast enough.


     My dishwasher is not cleaning the dishes. Part 3
    Do you use a Rinse agent? Or others refer to the name of jet dry. This will help those spots on glasses and give you clearer dishes.


     How much detergent should I use in my dishwasher?
    How much detergent should I use in my dishwasher? The amount of detergent to use depends on the hardness of your water and the type of detergent. If you use too little, dishes won't be clean. If you use too much in soft water, glassware will etch. If you do not know your water hardness, contact your local water department. Different brands of dishwasher detergent have different amounts of phosphorus for softening water. If you have hard water and use a detergent with a phosphorous content of less than 8.7%, you might need to use more detergent, or use a detergent with a phosphorous content higher than 8.7%.


     When do I need to add rinse aid to the dispenser?
    When do I need to add rinse aid to the dispenser? The rinse aid dispenser holds about 7 ounces of liquid and will dispense 2 to 7 ml. of agent per cycle. A full dispenser will last about a month.


     Is it necessary to use a rinse agent in my dishwasher?
    Is it necessary to use a rinse agent in my dishwasher? We recommend using the rinse agent dispenser. Rinse aid is essential for good drying. Be sure to fill the dispenser before you use your new dishwasher. A full dispenser will last about a month.


     Do I use more water hand washing or using a dishwasher?
    Do I use more water hand washing or using a dishwasher? You use 2 times as much water by hand-washing dishes. It costs about 15 cents per load to use your dishwasher and about 2 cents per load to use the dry cycle.


    My dishwasher is smelly even after it has finished the cycle:
    What usually happens is the drain line is usually hooked to the disposal port, and goes down to the dishwasher, allowing waste water from inside the disposal to drain back into the dishwasher. After a while. It starts to "ferment" in the unit creating the odor. I get several calls a year from this.

    The repair is simple, use a rubber-coated hose clamp or PVC conduit strap to get the loop of the drain line inside the sink base as high as possible above the disposal connection, preferably right up under the countertop. Sometimes I have add to the length of the drain line to accomplish this. Once done, I run a short cycle on the dishwasher to flush out the bad water, then let it fill up again, then pour a jar of powdered Tang breakfast drink into the dishwasher and let it run the full cycle. The dishwasher comes out clean and the smell is gone. I then advise the homeowners to run the Tang through it once or twice a year to keep the unit clean.


    What is the proper procedure for starting my dishwasher?
    What is the proper procedure for starting my dishwasher? To assure proper operation and best wash ability: Make sure nothing prevents the spray arm(s) from spinning freely. Add detergent. Always use a quality brand detergent. Press the desired cycle and option selections. Push door firmly closed. The door latches automatically and starts filling. On some press models you will need to press the Start pad.

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